This session will explain what NG9-1-1 means, identify issues that PSAPs should be aware of and provide some information on how to decide what makes the most sense for your comm center.

PSAPs need to seamlessly share data across multiple applications and jurisdictions in real time, but connecting locally-hosted servers is often a resource-intensive burden subject to system downtime and security risks. This Tech Talk will provide an overview of cloud technology: what it is, why it’s effective, and most importantly, how it can enable out-the-box information sharing between E911, CAD, and RMS systems. Mark43’s VP of Engineering will provide examples from cities currently making the shift to the cloud.

Apps have been a hot topic for the industry in recent years. Having developed a smartphone app that interfaces directly with E911 and NG911, Mr. Ekl will share a perspective on “what’s next.” His presentation will look at Mobile Apps as a technology showcase and leading indicator of developments PSAPs will have to face in the near future. How do Apps influence the regular call flow for Wireless Calls? What other options will citizens have to alert 9-1-1? What data will be available to PSAPs, and how can they handle it?

The recent FCC Order on 9-1-1 location accuracy was a landmark decision based upon the prior efforts of the wireless industry, working with APCO and NENA, to develop a consensus proposal. Join us for an update on the work of multiple stakeholders toward implementing the game-changing solutions envisioned by the FCC Order.

The history of priority access on commercial networks, the technical capabilities of LTE to deliver priority access, and an overview of the commercial priority services available for public safety today.

When it’s deployed, the dedicated nationwide Public Safety Broadband Network (FirstNet) will be a “game changer” for the diverse community of users who will all benefit from new capabilities. While more robust and reliable communications is a compelling upgrade for many, it’s the vast applications ecosystem that will truly draw Public Safety users to adopt the network. Attendees will learn more about the simple integration and interdependency needs that will bring new application functionality for advanced situational awareness, data analytics, document management, training, etc.—truly endless possibilities made possible by FirstNet.

Panelists will describe efforts to make public safety apps interoperable and secure.

Next Generation communications systems bring exciting new capabilities and possibilities to our PSAPs. However, as with anything technology related, they also present new challenges. While we may be aware that threats exist, many do not understand just how vulnerable our public safety systems are to cyber attack. This session will explore the current threat environment as it relates to the networks and systems of Next Generation 9-1-1 and FirstNet, as well as the threat to public safety networks of today. This discussion should illustrate the need to implement cybersecurity best practices and begin construction of secure, monitored, redundant and resilient core cyber capabilities sooner rather than later.  In addition, the recently approved Task Force on Optimal PSAP Architecture (TFOPA) Working Group 1 report on Cybersecurity will be discussed, including information sharing and cooperative cyber defense strategies and opportunities, as well as some specific architectural options.

You live in a world with more data than ever, in the command center and in the field. Yet getting the right information at the right time remains a challenge. Learn how applications, devices, networks and data can work together in powerful new ways to mobilize your greatest asset: intelligence.

Technology is changing at an incredibly rapid pace, and we need to make sure our community stays ahead of the curve. Join us for an overview of Project 43 and to dialogue about how this major effort can best help the public safety communications profession prepare for the evolving broadband communications technologies that will have major operational and workforce impacts for PSAPs while, at the same time, improve support to emergency responders.

As technology evolves, seeking help should become quicker and more efficient. Come see how apps and wearables are advancing the way world seeks and provides help.

APCO staff will lead an interactive session on 9-1-1 mobile apps.

The roll-out of the FirstNet nationwide public safety broadband network presents a number of opportunities to ensure seamless integration with Next Generation 9-1-1 systems. The combination of these two advanced communications networks is the future of emergency response, and will lead to new levels of operational effectiveness and efficiency in the delivery of emergency services. Learn how the PSAP will serve as the nerve center between the general public and the first responder community.

APCO’s Chief Counsel will provide an update on the latest regulatory and legislative developments impacting public safety communications.