Program – October 2019

Program subject to change.

Tuesday, October 8
8:00 a.m. – 8:30 a.m. Continental Breakfast & Registration
8:30 a.m. – 8:35 a.m. Welcome & Introduction
8:35 a.m. – 9:00 a.m. Keynote Address
9:00 a.m. – 10:00 a.m. Achieving Next Generation 9-1-1 Nationwide
Jay English, Chief Technology Officer, APCO International; Jeff Cohen, Chief Counsel and Director of Government Relations, APCO International
APCO senior staff will orient attendees with their vision for the future of emergency communications.  Using a scenario, the presenters will describe how 9-1-1 professionals will use broadband tools to enhance emergency response, and what new ways of thinking will be needed to get us there.
10:00 a.m. – 10:30 a.m. Break
10:30 a.m. – 11:30 a.m. 9-1-1 Practitioner Perspectives
Moderated by Jeff Cohen, Chief Counsel and Director of Government Relations, APCO International; Speakers: Athena Butler, Director, 9-1-1, City & County of Denver; Jerry Del Valle, 911 Director, Summit County 911 Center; Joel Estes Sr., Executive Director, Adams County Communications Center; Bruce Romero, Executive Director, Arapahoe County E9-1-1 Emergency Communications Service Authority
Hear from the practitioners – local area directors of 9-1-1 centers – on what they need to achieve the vision of an advanced, broadband-enabled, emergency communications solution.
11:30 a.m. – 12:00 p.m. Legislative Developments Impacting 9-1-1
Jeff Cohen, Chief Counsel and Director of Government Relations, APCO International
Major legislation in the United States Congress – the 9-1-1 SAVES Act and the Next Generation 9-1-1 Act of 2019 – has the potential to significantly impact the 9-1-1 community for decades to come. Learn about APCO’s objectives and priorities with these legislative efforts.
12:00 p.m. – 1:00 p.m. Lunch
1:00 p.m. – 2:15 p.m. Tech Talks (3)
IoT and Other Non-traditional Calls Into 9-1-1
John Snapp, VP Technology, Intrado
What is the impact on call-takers, dispatchers and first responders when calls from personal devices, alarm companies, self-monitored alarms and other nontraditional sources arrive in the PSAP? In this session, John Snapp will explain how ESInets provide mechanisms to accommodate these requests for assistance, along with the actionable additional data to be delivered.
Beyond Location: Creating the Internet of Life-Saving Things
Tom Guthrie, VP of Public Safety Operations, RapidSOS
Millions of connected devices collect billions of data points — the challenge is making actionable emergency information available to 9-1-1 and first responders in the field. How can IoT solutions connect users directly to the nation’s public safety infrastructure? In this session, an emergency technology expert will share challenges and solutions for creating the Internet of Life-Saving Things.
2:15 p.m. – 2:45 p.m. Break
2:45 p.m. – 3:30 p.m. The Latest on FirstNet's Efforts to Improve Public Safety Communications
FirstNet is delivering on the vision for interoperable broadband communications with priority and preemption for public safety users. This session will include information on early adopter experiences and FirstNet’s plans for the near future.
3:30 p.m. – 4:00 p.m. Phishing Attacks and Use of Cloud-Based Technologies
Closing remarks
Wednesday, October 9
8:00 a.m. – 8:30 a.m. Continental Breakfast
8:30 a.m. – 8:45 a.m. Welcome & Introduction
8:45 a.m. – 9:45 a.m. Cybersecurity Risks, Case Studies and Options for Public Safety Communications
Jay English, Chief Technology Officer, APCO International
An examination of the cybersecurity risk landscape, recent incidents and root causes, explanation of key elements of cybersecurity, and a discussion about sector-specific threats to ECCs and emergency communications. Discussion will also include how ECCs can benefit from centralized intrusion detection and prevention and associated systems to achieve economies of scale and gain access to multiple resources, and plan for the future.
9:45 a.m. – 10:30 a.m. Tech Talks (2)
How Connected Devices With LTE Can Improve Situational Awareness for the First Responder
Mark Tesh, Director of Product Management, L3Harris
In a world narrowing in on “connected” technology and “smarter devices,” the most critical use case is often overlooked: first responders and communications in emergency situations. With converged LTE Land Mobile Radios, the game has changed on the possibilities for real-time connection, enhanced safety measures, and seamless device integration for on-the-ground communications. Learn more about applications including integration with self-contained breathing apparatus, biometric sensors, and live video streams to inform decision making at the edge. This presentation will provide a look into the life-saving implications, potential, and future of the connected first responder.
10:30 a.m. – 1:00 a.m. Break
11:00 a.m. – 12:00 p.m. Launching a New 9-1-1 Center
Athena Butler, Director, 9-1-1, City & County of Denver
Denver’s new 9-1-1 Combined Communications Center opened on May 21, 2019. Learn about the process getting there, and the new features and capabilities.
12:00 p.m. – 1:00 p.m. Lunch
1:00 p.m. – 1:45 p.m. The FirstNet Lab and Experience Center
1:45 p.m. – 2:30 p.m. Updates From the Public Safety Communications Research Program
Public Safety Communications Research Program
2:30 p.m. – 2:45 p.m. Break
2:45 p.m. – 3:15 p.m. Developments in 9-1-1 Location Accuracy
Jeff Cohen, Chief Counsel and Director of Government Relations, APCO International
Hear about the latest trends and developments in improving 9-1-1 location accuracy for wireless and multi-line telephone systems.
3:15 p.m. – 4:00 p.m. TBA
Closing Remarks and Conference Wrap-up